Privacy Policy

This Privacy Policy explains how Zreta ("we", "us") collects and uses information when you visit our website, request a demo, create an account, or use our customer portal.

Information we collect

• Contact details — name, work email, phone, organization, and messages you submit through demo or contact forms.
• Account data — login email, profile information, subscription and billing records in the customer portal.
• Technical data — IP address, browser type, pages visited, and security/audit logs required to operate the platform safely.

How we use information

• Respond to demo requests, sales inquiries, and support tickets.
• Provision trials, subscriptions, invoices, and product access.
• Send service emails such as verification, onboarding, billing receipts, and product updates.
• Protect the platform through rate limiting, fraud prevention, and audit logging.

Data retention

We retain account and billing records for as long as your subscription is active and as required for legal, tax, and audit purposes. Demo request records are retained for sales follow-up unless you ask us to delete them.

Your choices

You may request access, correction, or deletion of personal data by contacting [email protected]. Verified customers can update profile details in the customer portal.

Contact

Questions about this policy: [email protected].